The NHS App

The Surgery would like to invite you to use the NHS App

The new, simple and secure way to access a range of NHS services on your smartphone or tablet.

THE NHS APP

What does the NHS App do?

Use the NHS App to:

  • check your symptoms
  • find out what to do when you need help urgently
  • book and manage appointments at your GP surgery
  • order repeat prescriptions
  • view your GP medical record securely
  • register to be an organ donor
  • choose how the NHS uses your data

If you need further support with the NHS App, email our Digital Inclusion Coordinator at cassie.leathen1@nhs.net. Cassie can help you with any of the following.

  • Downloading the app
  • Registering for the app
  • Learning how to use the app
  • Issues you may be having with the app

 

See below to help you make the most of the NHS App

How to get started on the NHS App

How to use the NHS App service without a smartphone

How to order your repeat prescription on the NHS App

How to ask your GP for medical advice on the NHS App

How to contact your practice for a non-medical query on the NHS App

How to view your test results on the NHS App

How to order a family member’s repeat prescription on the NHS App

How to see your referral on the NHS App

How to request a sick note on the NHS App

How to delete your NHS App account

Connecting GP surgeries to the NHS App

Patients at 95% of GP surgeries in England can now use all the features of the NHS App.

You can check if your GP surgery is connected when you open the app for the first time. If it's not, you can register your email address, and we'll notify you when they go live.

If your GP surgery is not connected, you can still download the app and use it to check your symptoms and find out what to do when you need help urgently.

Keeping your data secure

When your surgery is connected, and you register in the app, we'll carry out checks to confirm your identity. The app will then securely connect to information from your GP surgery. To keep your access secure, we'll send a security code to your phone each time you use the app.