All patients’ records are confidential. In order to maintain this confidentiality, laboratory and x-ray results will only be discussed with the patient themselves (or parent of minor where appropriate) when satisfactory identification has been established by the receptionist/nurse.
Routinely, patients are contacted by the practice via telephone or SMS when further action is required on receipt of test results. However, if you are ringing for results, please be aware that our care navigators are not medically qualified to interpret results.
If you wish to request your test results, you can contact us by telephone after 10am or submit an online consultation request.
If you wish for further clarification on your test results, please ask for a telephone consultation with the doctor or nurse practitioner, who can discuss them further.
On average please allow 3 working days for your test results to come back from the hospital unless your doctor has advised otherwise. Please note x-ray results take a little longer.
The results will become available once they are checked and filed to your record by a GP. We normally recommend to leave a week after the sample was taken to allow for this.