Patient Knows Best (PKB) allows you to see your information wherever you are, whenever you need to, in one place.

You will access to:

  • a library of information to help manage your condition(s)
  • secure messaging to your care providers
  • share your information with your health and care professionals, family members and/or carers so everyone that you have shared it with has an accurate record of your information 
  • upload data from your wearable devices automatically such as Fitbits

Important notice: PKB is not designed or used for urgent medical problems. Your surgery has 48 hours to reply to your request. However, if you think you have a medical problem that requires urgent attention, please call 111 or 999 as appropriate.

pkb-pateint-quick-ref-guide-v1-6.pdf (

Patients Know Best

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website