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Online Access to Medical Records

Online Access to Medical Records

GP Electronic Health Record Viewing System

King's Medical Centre provides a facility which allows you to view your GP medical record securely over the internet from a computer - free of charge. The service is completely voluntary to the patient. If you do not want to use it, your treatment will not be affected in any way.

What are the advantages for me?

        • You can choose to share your records with those treating you anywhere in the NHS. You may also wish to share your records with family members
        • You can easily look up your list of medications and immunisations (known to your GP)
        • Accessing your record on computer will help you to understand and make better use of the information we hold about you
        • Access can help you discuss your health with health professionals caring for you
        • You can help to ensure that the information we hold about you remains accurate, up to date and complete.

What information will I be able to see?

Depending on your level of access granted, the system allows you to view the following areas of your GP medical record:

        • Allergies and any bad reactions to medications
        • Vaccinations and immunisations
        • Medications

Are there any risks for me?

There may be something in your record that you have forgotten and do not want to be reminded about. Some terms may be difficult to understand as the notes are made by doctors and nurses for each other. If necessary, please seek further information at the surgery.

Can I alter the record?

No, only practice staff can alter your record. However if you see something which you think needs to be changed please contact the practice manager as soon as possible. Any changes to your medical record will be authorised by GP.

Can I share the record?

You will be given secure log in details to access your record. You should keep these safe and not share with anyone. However if you want to share your record with other health professionals or people caring for you, including family and friends, you can print off details or show them the record online by logging on to any internet connected PC. If you do print information from your record you must make sure you dispose of it securely.

What about security?

Your information remains under the control of your GP as it does now. Like online banking you control viewing by using your Username and password. You will be responsible for keeping your log in details safe.

Logging off or a power failure will clear all the information accessed online from your computer system. Only the surgery permanently holds your information. You are advised not to copy information to your own computer but to log on to the secure site each time to wish to access information as it will be up to date and secure. Information may be printed and shared as you wish, but please ensure any paper copies are kept secure and disposed of securely when no longer required.

Will my data be passed to anyone else without my permission?

No. The Data Protection Act states that your personal data can only be shared with your permission. Please see the Information Commissioners Office web-site for further information:

How do I get started?

        1. To be able to use the system you must have a computer, smartphone or tablet with internet access
        2. You will need to  have a Patient Access account set up with the practice. Complete an online registration form which you can pick up from reception or download below. You will need to bring photo ID with you to register e.g. a passport, driving licence
        3. It will take up to 7 days to process your details, which you will need to pick up from the surgery. You must remember these details and keep them secure. You will also be given instructions about how to login and use the service.

Online Services Consent

You can only request access to the following services at the moment:

        • Appointment booking
        • Request repeat medication
        • Questionnaires
        • Summary record access

Once you have successfully logged in to SystmOne, you can request:

        • Detailed coded record access

If you wish to view your full record, you need to complete a registration form and attach a letter stating the reason that you wish to access your full record. It is not currently a contractual requirement to provide full access. This request will then be passed to a GP to assess if it is deemed appropriate. We will contact you to advise you of the outcome.

The practice has the right to remove online access for anyone that does not use them responsibly.

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